Common queries answered
Frequently asked Questions
Standard shipping is free of charge and typically arrives between 2 and 3 weeks. It varies in different countries.
Express shipping cost extra $20 and typically arrives between 3-8 business days. It varies in different countries. Express orders are delivered Monday-Friday only. Please note that a signature is required upon delivery.
These are estimated delivery times only, therefore AnimeHoodie is not guaranteeing delivery dates.
All orders can be cancelled within 24 hours after purchase if they are unshipped. All orders which are already shipped can’t be cancelled. Refunds will be credited to your original form of payment within 7-10 business days.
We accept returns on items that are in original packaging, unused, and unwashed within 30 days of purchase. Please follow our returns/ exchanges process below. If items do not meet our requirements for return, they will be shipped back to you in lieu of a refund. Shipping and handling charges are non-refundable (exceptions may apply). We do not cover the cost of return shipping.
1. Please make sure that your order is within 30 days of purchase.
2. Please make sure that you’ve contacted us first for approval for a return for refund.
3. Please make sure that return items are shipped in original packaging, unused, and unwashed.
4. Please let us know the tracking information once return item is shipped.
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We now ship to over 80 countries worldwide. We offer 2 kinds of shipping method, standard shipping and expedited shipping. Free standard shipping is optional for all products!